You are the key player as a

Field Service Engineer

South Yorkshire

Your role

To carry out service and repairs to equipment on customer sites in a safe, professional and cost effective manner, maintaining documentation of all works carried out in line with Health and Safety and Quality procedures.

Key duties are to include:

To service and repair forklift trucks.
To provide reliable information to the customer with regards to maintenance, consultation on repairs and to provide advice on the use of STILL equipment.
To liaise with the Service Controller, customer and Regional Service Manager to ensure information regarding individual forklifts and equipment is shared including damage or requests for a replacement truck in the event of a long repair, as well as keeping all relevant parties up to date with the progress of work activities.
To accurately complete job sheets, timesheets and purchase requisition and parts paperwork within the required timescales.
To ensure Health & Safety standards, regulations and procedures are abided by at all times.
To take responsibility for all equipment and tooling (including van/laptop/printer etc) and ensure that it is in a safe condition for the type of work being undertaken.
To obtain customer purchase orders and signed authorisation to carry out work.
To take responsibility for van weight and safe/roadworthy condition before use.
To take full responsibility for stock on van and assigned to jobs raised.
To work to and understand KPIs relating to service, admin and stock.
To deliver first class customer service at all times.

We are looking for key players, are you interested?

If you are interested in applying for the above role or would like more information please apply in writing and send a current CV to Hannah Bradley: (hannah.bradley@still.co.uk).